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Go to your accountHelp for Drivers
Get help with posting or cancelling trips, accepting passengers, and getting paid as a Poparide driver.
37 articles
Help for Passengers
Get help with booking or cancelling trips, making payments, or obtaining refunds as a Poparide passenger.
17 articles
Help with my Account
Get help with all things related to your Poparide account.
22 articles
Security & Safety
Get help with all topics related to trust and safety at Poparide
16 articles
FAQs
Common questions about Poparide
15 articles
Problems with payouts to your PayPal account
Why has my account been suspended?
Why doesn’t my trip show up in search results?
How to get your driver’s license verification
Reporting abuse, bad behaviour, or scams
Problems with payouts to your bank account
How to cancel your booking as a passenger
How to cancel a passenger’s booking on your trip
Is it legal to carpool on Poparide?