Poparide

Get help with booking or cancelling trips, making payments, or obtaining refunds as a Poparide passenger.

Help for Passengers

How to book on a posted trip as a passenger

How to post a trip request

How to pay for your trip

Why we have a no-cash policy

Getting ready for your trip: A checklist for passengers

How to refer a friend

Booking a trip

How to cancel your booking as a passenger

Passenger Cancellation Policy

Passenger No-show Policy

How to get a refund if a driver cancels

Cancelling your booking

How to request a refund on your booking as a passenger

What to do if you haven’t received your refund

What to do if your driver doesn’t show up

Refunds

Can I book for someone else?

Can I pay cash?

Can I travel with a pet?

Can I pay without a credit card?

How do I turn off notifications for new trips?

Can I travel if I’m feeling unwell?

Can children travel on Poparide?

What to do if my driver requests cash or payment out of app

What happens if a driver doesn’t respond to my booking request?

Why did my booking request expire?

Passenger FAQs

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How it works

About

S'inscrire

Fonctionnement

À propos

Log in

For passengers

Impact

Connexion

Passagers

Find a ride

For drivers

Terms

Trouver un trajet

Conducteurs

Conditions

Post a trip

Trust & Safety

Privacy

Publier un trajet

Sécurité

Confidentialité

Your account

Find answers and get help from Intercom Support and Community Experts

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