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Post a trip
Your account
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Help with my Account
Help with my Account
Get help with all things related to your Poparide account.
22 articles
Account problems
Why has my account been suspended?
I can't access my account
How to close your account
How to reopen your account
Why do I have two accounts?
Setting up your profile
How to set up your profile
Profile picture guidelines
Adding or responding to a review
How to leave a review after your trip
Leaving a review for your driver
Leaving a review for your passengers
Responding to a review
Can I get a review removed from my profile?
What is a cancellation review?
What is a no-show review?
Why can't I leave a review after a trip?
Verifications
How to get your driver’s license verification
Account verifications (email, SMS, etc)
Managing your notifications
How to manage notifications
Account FAQs
Can I share a phone number between 2 accounts?
Can I share my account with someone else?
How do I change my phone number?
Why is my phone linked to a new account?