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What is a cancellation review?
Updated over 2 months ago

A cancellation review is automatically added to your profile when you cancel a trip or booking. These reviews build accountability within the Poparide community by indicating when a member has cancelled a trip or booking.

For drivers:

If you’re a driver and cancel a trip with approved passengers or an individual-approved booking, a cancellation review will be posted on your profile.

For passengers:

If you’re a passenger and cancel your booking less than 24 hours before a trip’s scheduled departure time, an automatic late cancellation review will be added to your profile.

Cancellation reviews help keep the community informed and encourage reliability.

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