What is Instant book?
Instant book is when a driver lets passengers book and be approved instantly on their trip, without having to approve each booking manually.
This reduces the unknown for passengers, who know they are booked right away, and helps drivers fill their seats quicker.
⚡ Instant book is denoted on a trip with a lightning icon.
How does Instant book work?
When a passenger Instant books on a trip, they enter their card details into Pop and they are charged for the trip right away. Think of it like booking a plane or train ticket.
And, that’s it. Instant book provides a quick, convenient way for both drivers and passengers to travel together.
Cancellation policies for Instant book
Please refer to the Cancellations & refunds section for more info.
Comments
6 comments
Is there a cut-off time for instant bookings? Ie. a minimum of 15 minutes prior to trip departure?
Hi Robert, no, there isn't. People can book up to the last minute. Can you tell us more on what you're thinking of?
As a driver, I was just thinking that it's nice to have a little time to plan. Ie, will I put seats down and throw my skis in the back or put them on the roof rack. Also, if a ride starts at 3pm, and I'm getting in the car at 2:59pm and get a booking asking for pickup, I then need to stop and communicate pickup location, etc.
Hey Robert, we agree with all your points. We've launched Instant book as an open-ended system for starters and we'll adjust it with the feedback we get. Ideally, we'd like to give you flexibility to say "I'm happy to receive Instant bookings until x amount of time before the trip departs" so you have complete control over this.
With regards to pick-up points, we're working on some designs to make that process more straightforward, here's an article with more info: https://support.poparide.com/hc/en-us/community/posts/115008332288-Feature-clearer-pickup-dropoff-locations
Hi,
I am considering using your service to find people to ride with me on my trips. Could you please tell me what the fee is for getting passengers through this site. Thanks!
Hi Sharon,
Poparide is completely free for drivers. It's passengers who are charged a 15% booking fee.
You can find more information about how drivers are paid in our payout section at https://support.poparide.com/hc/en-us/articles/115004748187-Payouts
Hope this helps, and if you have any further questions, you can reach us at support@poparide.com.
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