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How to set up pick-ups for your passengers?

Updated over 2 weeks ago

When setting your pick-ups for your passengers, consider choosing:

  • Convenient locations: Choose convenient, public places, such as a transit station or a Tim Horton's.

  • Specific pick-up points: Clearly state the exact pick-up and drop-off locations in your trip description when posting your trip.

  • Avoid delays: Don’t do custom pick-ups, like going to a passenger’s doorstep or making detours. These are not allowed under our Terms of Service. They can delay your trip, inconvenience other passengers, and lead to negative reviews.

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