When setting your pick-ups for your passengers, consider choosing:
Convenient locations: Choose convenient, public places, such as a transit station or a Tim Horton's.
Specific pick-up points: Clearly state the exact pick-up and drop-off locations in your trip description when posting your trip.
Avoid delays: Don't pick up passengers from their doorstep or make big detours for pick-ups, as this can delay the rest of your trip and lead to negative reviews from other passengers.