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Stanislav Pakhomov

  • Total activity 167
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Activity overview

Latest activity by Stanislav Pakhomov
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    Stanislav Pakhomov created an article,

    Update your account information

    To update your account information such as your name or date of birth, navigate to your Account Settings on the Pop website. From the Personal details tab, you can change your phone number, name, b...

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    Stanislav Pakhomov created an article,

    Abuse Policy

    The abuse policy outlined in our terms of service applies to our team and our members alike. Abuse, threats or swearing are not tolerated, and can lead to immediate account closure. To report abuse...

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    Stanislav Pakhomov created an article,

    Extreme weather and road conditions

    When posting your trip, check road conditions and keep an eye out for weather warnings. We recommend indicating in your trip description that your trip might get cancelled due to extreme weather. W...

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    Stanislav Pakhomov created an article,

    Pick up passengers

    Before picking up passengers, we recommend: Ensuring you have your vehicle details added to your trip, with a clear photo and you licence plate. You can add your vehicle in Account Settings > V...

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    Stanislav Pakhomov created an article,

    Get picked up

    A smooth pickup is key to a good experience on Pop. We provide details of the pickup location on our app, and the driver's details in case you need to contact them during pickup. Be early We recomm...

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    Stanislav Pakhomov created an article,

    Request goodies

    We love giving our members free stuff! Check out our list of available goodies, and fill out the form to request some.  

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    Stanislav Pakhomov created an article,

    I was charged but did not travel

    If your Booking Request is declined by the driver or expires without a response, your card is not charged. Occasionally, you may see a refunded charge after a Booking Request is declined or expires...

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    Stanislav Pakhomov created an article,

    I have not received my refund

    Refunds are processed instantly through our payment provider, Stripe. Please note refunds may take up to 5-10 business days to appear on your bank statement, depending on your bank and credit card ...

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    Stanislav Pakhomov created an article,

    Dispute a booking after departure

    Time window to dispute booking A driver or passenger has 4 days after a trip was scheduled to depart to dispute a booking. If there has been no dispute from the driver or passenger within 4 days af...

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    Stanislav Pakhomov created an article,

    ID Verification

    We offer an optional ID Verification service, to add another layer of trust and transparency to the Pop community. Getting your ID verified will earn you a Verified badge on your profile. Many pass...