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Poparide

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  • Update your account information

    To update your account information such as your name or date of birth, navigate to your Account Settings on the Poparide website. From the Personal details tab, you can change your phone number, na...

  • Abuse Policy

    The abuse policy outlined in our terms of service applies to our team and our members alike. Abuse, threats or swearing are not tolerated and can lead to immediate account closure. To report abuse,...

  • Duplicate account

    Having duplicate accounts happens when: You sign in with Facebook or Google after initially signing up with an email and password that is associated with your Facebook or Google account  You sign ...

  • How reviews work

    You can leave a review about a driver or passenger for any trip with an approved booking. A review consists of: a 5-star rating or no-show a public review (optional) a private note (optional) feed...

  • What is the difference between Poparide and the classifieds?

    Poparide's focus is to provide a compelling platform that makes it easy, reliable, and safe for you to travel. Here are some key benefits of using Poparide over other alternatives such as Craigslis...

  • My driver or passenger isn't responding

    We recommend giving your driver or passenger a quick phone call if they are not responding as members don't always have access to the Internet while on the road. Where do I find another member's ph...

  • Community Agreement

    All Poparide members are asked to sign our community agreement when signing up to our service. This ensures a safe, reliable and positive experience for everyone. You can view our community agreeme...

  • What is the difference between Poparide and Uber?

    There are two key differences between Poparide and Uber: Uber drivers are employed by Uber and earn a wage to drive people on demand. Poparide drivers fill empty seats in their cars on existing jo...

  • Passengers cancellation policy

    If you are a passenger and need to cancel a booking, our passengers cancellation policy applies. You withdraw a booking request or it expires You get a 100% refund The booking fee is also refunded...

  • How do drivers get paid?

    When you receive a booking on Poparide and successfully drive someone, we collect a payment from the passenger and send you the money. We call this a payout. There are no costs to receive a payout:...