i joined this app a couple years ago but did not use many since few weeks ago. It seems to work perfectly
However, i have noticed that if i dont approve booking request, it will affect the response rate no matter who request.
I have only one reason that i have chosen to use “book request” instead of “instant booking” is to see who ride with me.
In order to keep high response rate, I have to accept all request, and I believe that it is not that fair for driver
in my mind, Declining booking request with acceptable reason, should not affect the rate of response
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