Payment n fees

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    Florent Devellennes

    Dear Mary Ann, thanks for writing up this feedback. I'm one of the co-founders here at Poparide.

    In most cases, when there is an authorization on a credit card and it is released, the funds are immediately released from the credit card. In some cases, however, the authorization can take 5-10 days to be released, but this is completely out of our control, as it is up to the banks and credit card companies to issue refunds.

    Once we issue a refund, the funds are immediately released from our system, and we do not have access the money. Please note that at no point do we accrue any interest on the payments that you make through your credit card.

    We feel your pain, as we share the same pain as you. We have no control over the banking system, and as you righteously wrote, it's frustrating that the banking system is so slow, even in an age of progressive technology.

    If you have any further questions, feel free to write them here or to reach out to us directly at support@poparide.com

     

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