Feature: clearer pickup & dropoff locations

Comments

8 comments

  • Avatar
    Michael Gibbs

    That has been my biggest problem with people booking rides. It never hurts to ask, since it might be on the way to the destination. However, more often it's something like, "can you drive 20 minutes in the wrong direction to pick me up" (+40 minutes for me) or "can you drop me off in Richmond" when the destination is Lougheed Town Centre (60km or 1h20 extra driving for me). Sometimes this becomes a negotiation for whether the ride happens or not, people start offering extra money to fulfill the duties of a taxi. Not what I signed up for.

    Being able to set a defined location for pick up, or a radius from the start location, would make things more straightforward. Or the rider could drop a pin on where they want to be picked up at, based on the driver's route, and that can be the first thing the driver sees, not the last thing that gets negotiated after the rider has already been accepted.

    Ideally a driver could set a distance from the route that they'd be willing to drive, to go out of their way to pick up/drop off. I don't mind a certain amount of going of the route, I just want to know ahead of time what I'm getting into.

     

  • Avatar
    Megan Andrea

    I really like the idea of dropping a pin on the map along the driver's route. Or a curated point, but I'd like to be able to opt-in for that. For instance, I'd like to check a box that says "put a pin on my route where you want to be picked up and dropped off" but NOT have to also pick someone up from somewhere else, not directly on my route. In other words, the rider could simply be on the road itself - or a cafe on that road - and I could get them on the way. On some trips, I don't want to have to navigate a town to find a pickup spot. 

    Maybe a checkbox for riders asking to be let off at the closest Skytrain station along the driver's route?

     

  • Avatar
    Poparide

    Hey everyone, we've just added a proposed design for this feature in the main post, take a look and tell us what you think!

  • Avatar
    Camilo Rada

    I like it 

  • Avatar
    May Abu-Shaban

    Will we be able to select more than one pick up point within a city? For example, in Toronto, would I be able to indicate that I can pick up at Yorkdale Mall OR Scarborough Town Centre? And would I be able to set different pick up times for the different pick up spots? I can't be at both places at the same time. :)

  • Avatar
    Poparide

    Hey May, yes you would be able to set-up carious pick-up locations on the map. With regards to the timing, we'd most likely make some improvements too, or at least add a prefix "approx" so that passengers know there might be some delays if there are people getting picked up in multiple spots!

  • Avatar
    Arne Sturm

    It would be nice to be able to define if something is a pickup only spot or a drop off only spot, so that I do not have people that just want to go across town when I am trying to leave Vancouver for a longer intercity drive.

  • Avatar
    Aldo Garza

    I Use this and works like a charm!  Thank you for adding these features

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