How it works
Guidelines & policies on coronavirus (Covid-19)
How does Poparide ensure my privacy?
Is Poparide safe?
I have safety concerns
I want to report abuse or a scam
What is the policy on smoking and scents?
Can I pay without a credit card?
I have not received my refund
I was charged but didn't get a ride
How long do I have to claim a payout?
What are the fee increases introduced in October 2020?
Why do I have to verify my ID once I've received over $2,000 in payouts?
Payouts to my PayPal account are not working
Payouts to my bank account are not working
I haven't received a payout yet
What happens if a driver cancels a trip?
The driver cancelled and I'd like a refund
I'm a driver and need to cancel a trip
I'm a passenger and need to cancel a booking
My driver didn’t show up
My passenger didn’t show up
Can I post my trip on other carpooling platforms?
Can I invite friends or family on a Poparide trip?
Do I have to pull up everywhere I indicate a stop?
Where do I pick up people?
Can I add a stop after posting a trip?
What information can I share in a message?
Can I book for someone else?
My driver or passenger isn't responding
When do I get charged for a booking?
What is Instant book?
What is Request to book?
Why is my phone linked to a new account?
How do I change my phone number?
Is it free to join Poparide?
How do I verify my ID?
How do I close my account?
Can I sign up without a cell phone?
How can I remove a review from my profile?
Why can't I leave a review after a trip?
Do I need a class 4 licence to drive on Poparide in British Columbia?
Is it legal to carpool/rideshare on Poparide?
What insurance do I need for carpooling?
Do I have to pay taxes on my earnings as a driver?
Can I call Poparide?
How do I report a bug?
Terms of service
What is the difference between Poparide and Uber?
How we ensure your privacy
What is the difference between Poparide and the classifieds?