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Poparide Help
  1. Poparide Help
  2. Features

Features

For Drivers

  • Does Poparide issue GST/HST numbers to drivers?
  • How to post a trip
  • How to manage your trip
  • How prices are calculated
  • How bookings work for drivers
  • Things to know about picking up passengers
See all 16 articles

For Passengers

  • How to post a request and get matched with a driver on a trip
  • How to book a trip
  • Things to know about getting picked up
  • How to plan your trip with the driver
  • What fees are charged to use the service?
  • Passenger no-show policy
See all 8 articles

Profiles

  • Basic profiles
  • Driver profiles
  • Profile picture guidelines
  • Reviews
  • Vehicles
  • Can I share a phone number between 2 accounts?

Bookings & Payments

  • Can I pay cash?
  • What methods of payment are accepted?
  • Cancellations & Refunds

Reviews

  • How reviews work
  • Leaving a review for your driver
  • Leaving a review for your passengers
  • Cancellation and no-show reviews

Trust, Safety & Standards

  • Community Agreement
  • Abuse Policy
  • Carrying weapons on a trip
  • Food, alcohol and allergies

Accounts

  • I can't access my account
  • Update your account information
  • Re-open your account
  • Manage how we notify you
  • Duplicate account
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