When you request to book on Poparide, we place an authorization on your card to ensure you have the funds available for the price of the booking. We only proceed to charge you if the driver approves your booking.
In some cases, your bank may show an authorization as a charge. In that case, you will be charged upfront and if your booking expires, gets declined or you withdraw it, you will receive a full refund on your card.
Please note that banks may take 5-10 business days to issue refunds and that the funds are refunded immediately on our end. You will have to call your bank for more information if the refund doesn't appear on your statement after 10 working days.
With instant book, you are immediately charged as the booking is final.