If you were booked on a trip and you do not show up, our passenger no-show policy applies.
General guidelines for passenger no-shows
Not showing up on a trip is serious, as it can cause delays for the driver and other passengers on the trip, affecting the reputation of the Poparide community.
We ask passengers to leave plenty of time to plan their trip and ensure they are at the pick-up point five minutes in advance, or to cancel their booking well in advance if they can no longer join the trip.
No-show policy for passengers
If you do not show up on a trip, the driver receives all the money because they won’t be able to fill the seat you had booked. Our booking fee is also not refunded.
Please note we may block your account at any time if we have reason to believe you are providing a negative experience for other Poparide members by not showing up on trips.