Can I add a via after posting a trip?
No, we do not yet support adding Vias after you’ve posted a trip (we'll be working on it soon!). If you just posted your trip and have no bookings, we suggest cancelling it and posting a new trip with Vias.
Where do I pick up people?
When posting a trip, you can enter specific pickup and dropoff locations (e.g. Burrard Skytrain Station, Vancouver). We recommend picking up from known places where it is safe to pull over (Tim Hortons, Gas station, Public transit, etc).
Should I charge for ferries and toll roads?
Don’t include ferry costs in your trip’s price as they will inflate the cost of your trip and incur our 15% booking fee for passengers. Instead, ask passengers to pay for their seat at the ferry booth.
For tolls, you can include the price in your trip by setting a price per seat at the higher margin (12 cents per km). Make sure to mention in the trip description the toll fee is included when posting your trip.
Am I obligated to pull over everywhere I indicate a via?
Including pickup and dropoff locations on the way (vias) helps your trip be more searchable. This will help you get more bookings and fill more seats.
If picking up a passenger on a smaller leg of your trip is too inconvenient, you can decline their Booking Request.