Crossing the Border as a Driver

When crossing the border between the US and Canada, we recommend drivers the following precautions.

Before approving a cross-border booking

Ask your passengers if they have a valid passport. Make sure passengers who are non-citizens also hold a valid visa or permanent residency card.
Ask passengers if they have a criminal record in the US or Canada, as they might not be allowed to cross the border.
If passengers do not satisfy the two requirements above, please don’t approve them on your trip to avoid any problems at the border.

Check the border waiting times to avoid any delays.
Before heading off, take a few minutes to check your passengers’ passports to make sure they have not expired.
Passengers may request to verify your driver’s license, passport and the car’s insurance documents before entering your vehicle.
Tell the border agent you met the passengers through Pop, a ridesharing website and you do not know them personally.
If you have non US / Canadian citizens in your car, you might be asked to go to the immigration office to obtain visa waivers.

In the event of a border emergency, please contact us, we’ll be happy to help.

Tip: Tell the border agent you met on a rideshare platform called Poparide and did not know each other before. Be transparent and tell the truth!

Tags: border patrol, customs, agent, police, security, stopped, nexus, problem, crossing