Passengers need to feel safe and comfortable when they’re travelling with you. Make sure your vehicle is in good condition and you drive safely. Your passengers will be happy and you’ll receive good reviews.
Be on time
Ridesharing is much more enjoyable when everyone is on time. We recommend arriving to the pick-up point 5 minutes early to give plenty of time for finding your passengers.
If you’re going to pick up a few passengers along the way, please factor in time to pick up people at various locations.
Sometimes passengers might arrive a bit late because of delays in public transit or traffic. We recommend a 10 minute grace period for people to turn up. Make sure to give them a call before you decide to leave without them.
Do not use your phone while driving
If you’re late, make sure to inform passengers by texting or calling but please refrain from using your phone while driving (or use a hands free device).
Stick to the speed limit
Please drive safely and respect the speed limit. Speeding only saves you a few minutes and increases the risks of accidents. Be smart, be safe.
If you are reported for excessive speeding by a passenger, we will have to ban you from using our service. Safety is our priority.
Do not use alcohol & drugs
We have a zero tolerance policy for alcohol and drug consumption. If you are reported for alcohol or drug consumption, we’ll have to ban you from the service.
Tip: Leave informative reviews after each trip to help members in the future pick who to travel with. The best review is a genuine reflection of your experience.