How reviews work




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    Janelle Leclair

    How long is the review period?

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    Hi Janelle, the review period is 4 days after the trip has completed. We'll add that information to the article :)

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    Sarah Marty

    Could you tell us why you decide to implement a 4 days review period?

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    Hi Sarah‍,

    We have a review period of 4 days, as generally, this results in more accurate and valuable information about our members. It also lines up with our dispute period, after which, if we haven't heard otherwise, we assume the trip went well and proceed to pay out passengers' payments to their drivers.

    Note that when you do leave a review, it automatically prompts the other member to leave a review of you too. So being quick to leave reviews is a great way to build your reputation within the Pop community.

    Hope that helps - let me know if you have any further questions.


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    Deanuh Osmani

    Is there any way I can leave a review for my driver after the review period has ended? I was going to right after but just didn’t but thought to myself I will later. They left me a review and I want to leave one for them. It was my first poparide and my driver left a good first impression for the community of poparide and was overall a great person. I’d like to express that in some way but I’m afraid it may be too late ):

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    Hi Deanuh,

    Our review period is 4 days to ensure timely feedback from both drivers and passengers, and to tie with our dispute period which is also 4 days.

    We encourage you to be timely and leave a review as soon as the trip has ended, as being quick is also a great way to build your reputation within the Poparide community.

    Unfortunately, we cannot add a review after the 4 day period.

    All the best!




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