How payouts work

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    Melanie Zhang

    what happens if a driver doesn't show up? Do they still receive the money or is there a way to stop that?

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    Poparide (Edited )

    Hi Melanie!

    When a driver does not show up, a passenger can dispute the booking by leaving a "no-show" review. When a passenger disputes a booking, any payout is frozen until the Poparide support team has had a chance to review and resolve the dispute.

    Cheers,

    Luke

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