When posting your trip, check road conditions and keep an eye out for weather warnings. We recommend indicating in your trip description that your trip might get cancelled due to extreme weather.
When driving in snow conditions, indicate whether your car is equipped with snow tires to help passengers plan ahead.
Check for changing weather conditions, and communicate promptly with your passengers any changes in your travel plans.
If you have to cancel your trip within 24 hours of departure due to changing road conditions, please let your passengers know.
I did cancel a confirmed booking on Feb 2 because of bad weather and I did tell my in advance over 24 hours but I still see cancellation under my profile.
Can you please remove it because I did gave my passenger 24 hours notice. Also I did contact the helpdesk when I cancelled my trip and they assured me that they will remove the cancellation from my profile
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